How does it work?
All pieces in our stores are purchased from our customers and community. We offer a service where you can sell your pre-loved clothing and accessories for cash or store credit.
1. Prepare your items
Read through our selling guidelines and prepare the items you wish to sell.
2. Choose your store
Choose the store you wish to visit and walk-in or book an appointment (recommended for first-time sellers). We also offer a sell-by-post service.
3. Hand us your pieces
We’ll sort through your pieces and select the items we know our customers will love. We’ll then research and price the items. This price will be our resale price.
4. Choose cash/store credit
Take 30% of the total value of your items as cash (paid direct deposit) or 50% as store credit.
*First time sellers will need to show a piece of valid photo ID and provide an email and phone number. If you choose to take cash you will also need your BSB and Account Number on hand.
Selling Guidelines
WHAT WE LOVE
WHAT WE LOVE
WHAT WE LOVE
WHAT WE LOVE
WHAT WE LOVE
WHAT WE LOVE
WHAT WE LOVE
We have broad guidelines, but we prioritise clothing, shoes and accessories that are:
In-Season
We buy for the next 2 weeks weather-wise and aim to have styles you want to buy and wear now. The items we buy are processed and head straight onto the shop floor for sale within hours. We don’t store items and our stock generally has a short shelf-life.
Natural Fabrics & Fibres
We prioritise well-made items of fabrics like cotton, silk, linen and wool, because their lifecycle is significantly longer. When they do come to the end of their life, they are more easily recycled, repurposed or re-engineered.
Local, ethical & sustainable brands & designers
We’re in the business of sustainability, so we love to champion brands with a conscious production method, as well as locally made Melbourne, Australian and New Zealand brands
Reflect our community and customers
We buy pieces for the people who shop in our stores!
NOT REALLY OUR THING
NOT REALLY OUR THING
NOT REALLY OUR THING
NOT REALLY OUR THING
NOT REALLY OUR THING
NOT REALLY OUR THING
NOT REALLY OUR THING
Broken, dirty or damaged items
Nobody wants to browse damaged or dirty pieces, so we encourage you to stain remove and wash your pieces before you bring them in. We sometimes buy pieces that have been well mended.
Office or Corporate Wear
These styles just aren't quite right for us and our customers base, and doesn’t sell in our stores. If you’re looking to rehome corporate clothing and suits we recommend trying Fitted For Work.
Formal Wear
Traditional formal wear like ball gowns and tuxedos aren’t quite right for us but we have plenty of less traditional party dresses and outfits for a special occasion.
Fast Fashion
It’s a matter of quality, ethics and sustainability. Most fast fashion is not made well and is often made of synthetics that are harder to recycle at the end of their life. Fast fashion also generally has a low price point so therefore the resale value is low.
Counterfeit or ‘faux’ pieces
Brands we say “No Thank You” to
A
Abercrombie & Fitch, Alannah Hill, Alive Girl, All About Eve, Anko, American Eagle, AS Colour, Avella
B
Bardot, Black Friday, Basque, Blue Illusion, Bonds, BooHoo, Brown Sugar, Brunswick Garments
C
Calibre, Caroline Morgan, Cheap Monday, Connor, Cooperative, Cotton On
D
Decjuba, DeJour, Dorothy Perkins, Dotti
E
Editors Market
F
Factorie, Finders Keepers, Forever New, French Connection, Friends of Couture
G
Gorman manufactured pre-2021 (dates are on the care labels)**, G**lamorous, Ghanda
H
Hi There by Karen Walker, H&M, Hollister, Hot Options
I
IDs, Industrie, Ishka
J
Jacqui-E, JAG (vintage ok), Jay Jays, Just Jeans
K
Katies (80s ok), Keepsake, Kids labels (junior), Kookai, Kmart
L
Ladakh, Life with Bird, Lily Loves, LOGG
M
Mango (MNG), Marks & Spencer, Maxx, Metalicus, Michael Kors, Millers, Mink Pink, Miss Shop, Mix, Mooks, Mossimo
N
Next
O
Old Navy, One Teaspoon, Oxford, Oysho
P
Piper, Portmans, Privilege
Q
Queen, Quiksilver
R
Review, Revival, Ripcurl, River Island, Rose Bullet, Roxy, Rubi Shoes, Rusty
S
Seed, Sheike, Shein, Sportsgirl, St Lenny, Subtitled, Superdry, Supre, Suzanne Grae
T
Target, Temt, The Fifth, TopShop, Tokito, Tree of Life, TS
V
Valley Girl
W
Walker, Wish, Witchery
Z
Zara
Prepare your items to sell
We ask that all items are freshly laundered and free from stains, holes, odour and pet hair. Please wipe down shoes and accessories and check all pockets. If you’re after some laundry tips there are some very useful highlights on our Instagram!
Fold and place your items in a reusable bag. There is no need to iron or steam your items (we’ll do this). We ask that you leave any coat hangers at home.